🔒 Privacy Policy

We collect several types of information from and about users of our platform:

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Profile information (bio, photo, musical background)
• Payment information (credit card details, billing address)
• Communications with us (support messages, feedback)

Usage Information

• Device information (IP address, browser type, operating system)
• Access times and pages viewed
• Links clicked and search queries
• Interaction with other users
• Performance metrics and error reports

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

We use the information we collect for various purposes:

• To provide, operate, and maintain our platform
• To process your transactions and send related information
• To communicate with you about your account, updates, and promotions
• To personalize your experience and deliver targeted content
• To analyze usage patterns and improve our services
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and enforce our terms
• To facilitate connections between teachers and students

We may share your information in the following circumstances:

• With other users when you choose to make your profile public
• With service providers who assist in operating our platform
• With payment processors for transaction processing
• With analytics providers to understand usage patterns
• When required by law or to protect our rights
• In connection with a merger, sale, or acquisition of our business
• With your consent or at your direction

We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Objection: Object to our processing of your information
• Withdrawal of consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@violinnetwork.com. We will respond to your request within the timeframe required by applicable law.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal, regulatory, or legitimate business purposes.

Backup copies of deleted information may persist in our systems for a limited time as part of our disaster recovery procedures.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

By using our platform, you consent to the transfer of your information to countries outside your country of residence, including the United States.

Violin Network is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our platform or provide any personal information.

Users between 13 and 18 must have parental consent to use our platform. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information promptly.

If you believe we have collected information from a child under 13, please contact us at privacy@violinnetwork.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last Updated" date.

Your continued use of Violin Network after changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you do not agree with any changes to this Privacy Policy, you must discontinue using our platform.